Explore our frequently asked questions to learn more about what to expect when joining the Almost Home family.
1. What is Almost Home Assisted Living?
Almost Home is a boutique memory care and assisted living facility in Jacksonville, Florida, specializing in Alzheimer’s and dementia care in a warm, home-like environment.
2. Where is Almost Home Assisted Living located?
Almost Home is located at 9664 Hood Road Jacksonville, FL 32257, in the Mandarin area.
3. What services does Almost Home offer?
Almost Home offers memory care, Alzheimer’s and dementia support, respite care, daily living assistance, medication management, meals, and personal hands on assistance as needed.
4. Is Almost Home a licensed facility in Florida?
Yes, Almost Home is a fully licensed assisted living facility regulated by the Florida Agency for Health Care Administration (AHCA).
5. What makes Almost Home different from other assisted living homes?
Almost Home provides individualized, relationship-centered care in a small, secure, and welcoming environment focused on dignity and compassion. Almost Home has been privately and locally owned for over 33 years.
Memory Care & Dementia Questions
6. Do you specialize in Alzheimer’s or dementia care?
Yes. Almost Home has over 30 years of experience caring for individuals with Alzheimer’s, dementia, and related memory disorders. The owner/administrator is a certified dementia practitioner as well as a state certified Alzheimer’s trainer.
7. What is relationship-centered memory care?
Relationship-centered memory care means we focus on personal histories, preferences, and emotional needs to provide compassionate, tailored support. As the disease progresses and more assistance and help is needed, staff is right there to meet their needs.
8. How does Almost Home handle challenging dementia behaviors?
Our staff is trained in gentle redirection, sensory therapies, and personalized routines to manage behaviors with empathy and effectiveness.
Admissions & Costs
9. How do I schedule a tour of Almost Home Assisted Living?
You can schedule a private tour by calling (904) 731-4002 or using the contact form on our website.
10. What is the cost of assisted living at Almost Home?
Our rates are all inclusive. We do not charge extra to give your loved the extra assistance and attention they need. We will never ask you to “hire” staff to come and care for your loved one.
11. Do you accept Medicaid or insurance for assisted living?
Almost Home is private pay and we accept Long Term Care Medicaid program funding. We will also work with long term care insurance companies.
12. How do I know if it’s time for memory care?
If your loved one is experiencing increasing confusion, wandering, and you have safety concerns, it may be time to explore memory care. Once the caregiver cannot be available 24 hours a day, 7 days a week and is suffering physically, emotionally and spiritually, it is time to get additional help.
Care & Staffing
13. What is the staff-to-resident ratio at Almost Home?
We maintain a high staff-to-resident ratio to ensure personalized attention and care throughout the day and night.
14. Is staff available 24/7?
Yes, trained caregivers are on-site 24/7 to assist residents with their needs and respond to emergencies.
15. Are meals included and customized for residents?
Yes. We provide nutritious, home-cooked meals and snacks that are tailored to each resident’s dietary preferences and health needs.
Lifestyle & Activities
16. What kind of activities do residents participate in?
Residents enjoy music therapy, art, sensory stimulation, memory games, outdoor time, and one-on-one engagement based on their abilities.
17. Can family members visit loved ones at Almost Home?
Yes. Families are encouraged to visit, participate in care planning, and remain an active part of their loved one’s life.
Respite & Short-Term Stays
18. Does Almost Home offer respite care or short-term stays?
We suggest you connect with our sister operation, our adult day care program, Almost Home DayBreak. This is a great first step in getting additional help.
Contact & Support
20. How can I get more information about Almost Home?
You can visit our website at almosthomeseniorservices.com, call us at (904) 731-4002, or schedule a tour to speak with our care team in person.